It’s easy to think of car sales as a front-end operation. Customers walk though the door and salespeople work hard to convince them to drive away in a brand new car. In fact, auto dealerships spend ...
Topics:
Efficiency,
Sales Process,
Staff Training
The end of the year is a time for reflection; not just for individuals, but also for companies that look at their numbers to see if they’re where they should be. For franchised auto dealerships, it’s ...
Topics:
Efficiency,
Profitability,
Service Revenue
The Watchdog of the Reserve Pool One of the most important features of a Complimentary Maintenance Program is the claims control system. A claims control system acts as the watchdog of the reserve ...
Topics:
Service Management Software,
Efficiency,
Technology
How to Keep Your Service Department Running at Peak Efficiency and Effectiveness You walk through your service department and things are humming. There's activity everywhere and every bay is filled. ...
Topics:
Automotive Customer Retention,
Efficiency,
Service Traffic
Reporting and Retention Tools to Measure Efficiency and Drive Customers Back If a tree falls in a forest and no one is around to hear it, does it make a sound? Likewise, if you implement a ...
Topics:
Service Management Software,
Efficiency,
Technology,
Vehicle Repurchase,
Lost Opportunities
More Than Just Oil Changes Cleaning gutters. Painting fences. Sometimes, it pays to do it yourself. But when it comes to an auto dealership implementing a complimentary maintenance program, DIY may ...
Topics:
Complimentary Maintenance,
Efficiency,
Technology,
Administration
Let technology be your guiding light. Your dealership likely boasts a talented sales staff, state-of-the-art showroom, skilled service technicians and elite brands of vehicles. Yet something can ...
Topics:
Service Management Software,
Efficiency,
Technology,
Profitability
MaintenanceProgram.com Dealership Performance Reports are redesigned with charts and graphs to help you better understand your automotive customer retention metrics. The Executive Report, Vehicle ...
Topics:
Service Management Software,
Efficiency,
Technology,
Vehicle Repurchase
