Blog | The Latest from Performance Admin Corp.

Make F&I Friendly, Not Frustrating

Posted by Rick Knight on June 7, 2017
If there are two aspects of car purchasing that customers generally dread, the first is stepping onto the car lot and being descended upon by a pushy salesperson who doesn’t listen to what they ...

Topics: CX, F&I, Sales Process

Getting Results: 5 Strategies for Improving Dealership Profitability

Posted by Rick Knight on March 8, 2016
To an outsider, it probably seems incredibly lucrative. Keys exchange hands and high-priced vehicles get driven off dealership lots on a daily basis. But anyone truly familiar with the retail ...

Topics: Dealership Loyalty, Profitability, Sales Process, Customer Reviews, F&I