Blog | The Latest from Performance Admin Corp.

How the New AutoTrader Features Will Affect Auto Dealerships

Posted by Rick Knight on February 16, 2018
The statistics show that when a consumer begins the car purchasing process, they spend 59 percent of that time researching vehicles online. This is why it’s so important that every dealership have a ...

Topics: Preventative Maintenance, Rewards Programs, Retention Strategy, Automotive Marketing, Industry News

How to Build an Automotive Customer Loyalty Program

Posted by Rick Knight on April 7, 2016
4 Steps to Developing Return Buyers Where do their loyalties actually lie? Dealership managers have pondered this question as it pertains to the various facets of their customer base. While some ...

Topics: Automotive Customer Retention, Complimentary Maintenance, Dealership Loyalty, Relationship Building, Profitability, Retention Strategy, Rewards Programs

7 Ways Auto Dealerships Succeed at Delighting Their Customers

Posted by Rick Knight on February 2, 2016
Building a Strong Correlation Between Customer Delight and Retainment   If you thrill them, they will come. The strong correlation between customer delight and retainment comes as no surprise to most ...

Topics: Automotive Customer Retention, CX, Retention Strategy, Complimentary Maintenance, Rewards Programs