Blog | The Latest from Performance Admin Corp.

Auto Dealership Service Customers — You Brought Them Back, Now What?

Posted by Rick Knight on June 21, 2019
In our last blog, we discussed analyzing your dealership’s current state and how to boost your customer retention. A great way to keep people coming back is with personalized customer service and a ...

Topics: Complimentary Maintenance, Retention Strategy, Service Revenue, Service Traffic, Warranties, Service Advisors, Dealership Service Customers

The Keys to Training Service Advisors

Posted by Rick Knight on March 8, 2019
An efficient and well-trained service advisor is pivotal to a car dealership’s success. Properly training service advisors is vital — great service advisors can create customers for life, while ...

Topics: Service Revenue, Service Traffic, Staff Training, Service Advisors