You already know how to take care of your customer. Now it’s time for a hassle-free strategy and system that helps you manage their return visits and gives you a retention plan that drives future sales.
This short, 2-minute video takes you step-by-step into how a Certified Maintenance® Complimentary Maintenance Program works as a customer retention strategy to drive customers back to the issuing dealership during the first 12 to 36 months of vehicle ownership.
We use a Customer-Centric Approach to improve customer experience at the dealership and drive customers back for routine service and vehicle repurchase. As an Administration Company, we provide customized maintenance, proven retention processes, hassle-free dealer-branded marketing, dealer management reporting and online claims with fraud protection.
President, Hyundai of New Port Richey
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