Complimentary maintenance plans are structured to function as automotive consumer retention solutions for franchised auto dealers.
Individual Prepaid Maintenance Plans are branded and owned by dealers. Therefore, they’re custom-designed to suit the requirements of every franchised auto dealer or a group of dealers. The goal is to push customer retention back to the issuing dealership. Over the years, complimentary maintenance plans and strategies have contributed to the increase in repurchase rates and brand loyalty. Ninety percent of customers purchasing complimentary maintenance plans redeem over 80% of the plan elements.
12 or 24-month complimentary plans are common. However, personalized dealership wrap programs to the manufacturer and extended terms are also available.
Yes, we have the provision for a “complimentary only” plan.
No, there’s no minimum dollar amount requirement. You can set the amount of your reimbursement stages.
To know more about the administrative fees and get a no-obligation proposal with proper pricing, contact us.
You can, and the answer depends on your dealership. Many dealerships find it more profitable to offer additional services as an up-sell.
It’s completely up to your dealership. You can offer tire rotation on every visit or alternate visits. Many dealers prefer to up-sell tire rotation.
Yes, F&I commission is applicable to all upsell plans.
Not at all. You can give your plan any name you like.
Yes, the marketing items are dealer-branded and can be customized with your artwork.
Yes, you can completely modify the content of your Welcome Letter.
Your first plan would expire after 13-months from the initial kick-off.
We will issue an automated ACH payment with a comprehensive accounting report to the bank of your preference.
Your claims will be paid twice every month via ACH to your checking account, i.e., on the 15th and last day of every month.
There is no minimum contract term. You can leave the program as and when you want.
No. You won’t be asked to pay any additional fee for leaving the program.
The claims process will continue as is, and the forfeiture amount will be refunded once the contract expires.